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Your answering service takes messages. ClientRelay books the visit.

ClientRelay answers every call in your clinic's name, books into Google Calendar and gives your team a clear summary, for a flat monthly price.

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What do missed calls cost your clinic?

Move the sliders. Nothing is saved and no email is needed.

14
$380
40%
Estimate

About $9,220 a month in visits you miss.

Missed calls each week × 4.33 weeks × share that would book × value of a new patient. Your numbers will differ.

Voicemail, an answering service or ClientRelay

FeatureVoicemailAnswering serviceClientRelay
Answers every call, day and nightRecords a message. NoOften extra after hoursYes
Books into your calendarNoUsually takes a messageGoogle Calendar. Yes
Transcript and summary for your teamNoMessage notes. NoYes
Flags urgent callsNoYesYes
Monthly costFreeOften billed per minuteFrom $99, flat
Answers in your clinic's nameNoYesYour greeting and voice. Yes
  • Answers every call, day and night
    Voicemail
    Records a message. No
    Answering service
    Often extra after hours
    ClientRelay
    Yes
  • Books into your calendar
    Voicemail
    No
    Answering service
    Usually takes a message
    ClientRelay
    Google Calendar. Yes
  • Transcript and summary for your team
    Voicemail
    No
    Answering service
    Message notes. No
    ClientRelay
    Yes
  • Flags urgent calls
    Voicemail
    No
    Answering service
    Yes
    ClientRelay
    Yes
  • Monthly cost
    Voicemail
    Free
    Answering service
    Often billed per minute
    ClientRelay
    From $99, flat
  • Answers in your clinic's name
    Voicemail
    No
    Answering service
    Yes
    ClientRelay
    Your greeting and voice. Yes

Why switch

  • The visit gets booked, not just notedYour receptionist checks open times in Google Calendar and books while the caller is on the phone.
  • Your team reads every callEach call ends with a summary and full transcript in your dashboard, not a scribbled message.
  • No per-minute billsPlans are a flat monthly price with calls included: $99 for Starter and $199 for Pro.
  • Urgent calls stand outWhen a caller describes something urgent, the message is marked urgent so your team can call back first.

Hear your clinic's receptionist before you decide.

In a 20-minute demo we set up a sample receptionist with your clinic's name and call it together.

  1. 1We email you within one business day to pick a time.
  2. 2We set up a sample receptionist with your clinic's name.
  3. 3You call it with us and hear how it books and takes messages.

Book a demo

Please don't include patient health details.

We reply within one business day. We never sell your information.

Questions about switching

An answering service usually takes a message and bills by the minute. ClientRelay answers in your clinic's name, books into Google Calendar during the call and gives your team a transcript and summary, for a flat monthly price.

Yes. You decide when calls go to ClientRelay by turning call forwarding on or off from your clinic phone, so you can try it alongside your current service.

You decide. You write the greeting and choose the receptionist's name and voice.

No. Plans are month to month with no setup fee. 14-day free trial. No credit card required.
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