Patients: we can't help with appointments or medical questions. Please call your clinic, or 911 in an emergency.
Top help questions
First check that call forwarding is on from your clinic phone. Channels in your dashboard shows the forwarding steps. If forwarding is on and calls still aren't answered, write to us with the time of a missed call.
Open your receptionist settings in the dashboard. Edit the greeting, name or voice, try it with a test call, then deploy your changes. New calls use them right away.
Yes. On most phone lines you dial *73 from your clinic phone to stop forwarding, and set it up again when you're ready. Codes vary by phone company.
Open the knowledge base in your dashboard and add your hours, services, fees and common questions. Your receptionist answers from them.
In Settings, under Billing. It links to Stripe's billing portal, where you can see and download your invoices.